Our Warranty

The 90-day guarantee

Every repair we complete in Plano is backed by a 90-day warranty on both parts and labor. If the same fault returns within 90 days of your visit, we come back and put it right at no charge.

What's covered

• The specific repair the technician performed on your appliance
• The parts we supplied and installed for that repair
• The labor to correct the same fault if it comes back within 90 days

What's not covered

• New or unrelated faults, or other parts of the appliance we didn't repair
• Damage from misuse, accidents, power surges, or improper installation
• Normal wear, cosmetic issues, or an appliance that was declared not worth repairing
• Repairs or parts added by anyone other than our technicians after our visit

How to make a claim

If the same problem returns within 90 days, call us at (214) 702-5280 and mention your original visit. We'll schedule a follow-up and cover the same-fault repair — no charge.

Manufacturer part warranties

Some parts also carry their own manufacturer warranty that may run longer than 90 days. Where that applies, we'll help you make the most of it.